Technical Services

SigmafineHub Installation

Plan, install, configure, and commission SigmafineHub in three steps.

sigmafinehub-icon

Scope of service

Install one (1) instance of the SigmafineHub application server connected to one (1) instance of the Sigmafine server with or without its associated Sigmafine test and development server.

Upon completion of this service package the SigmafineHub server will be tested and functional.

To complement this service package, we recommend the SigmafineHub Orientation & Quick Start service package which explains how to use the SigmafineHub web apps to convert and import Sigmafine displays, search, find, retrieve and use SigmafineHub displays and run cases.

 


Timeline

The standard elapsed time, from order to completion for this service package is estimated at 2 to 4 weeks depending on the time required to meet the system requirements for the installation and complete the pre-installation checks.  Upon confirmation of the order, a SigmafineHub product specialist will contact you to explain the pre-installation checklist and confirm on a project start date.

Step 1 - Pre-installation Assessment & Preparation

The activities performed by Pimsoft during this step are:

  • Review the pre-installation checklist - checklist previously supplied.
  • Test remote access.
  • Confirm that the system requirements are met.
  • Verify Sigmafine server version and conditions.

This step will be completed when the installation requirements are defined and accepted by the parties.

 


Step 2 - Installation

Prior to the installation, the customer is required to acquire and download the required SigmafineHub software from the Sigmafine Support Site (SSP) as well as having completed the installation of the required third-party software (Windows, IIS, SQL Server and other required IT activities (e.g. network configuration).

The activated performed by Pimsoft during this step are:

  • Installation of SFHub application server.
  • Configuration of the AF client connection to the Sigmafine Server and its associated test & development server when applicable.
  • Configuration of one additional user (the SigmafineHub application server user is included by default).
  • Registration of the Sigmafine Server.
  • Installation of the Sigmafine Server patch if required.
  • Test of the SigmafineHub Visualizer and Admin web app.

This step is completed when the SigmafineHub application server and the Sigmafine server are connected and users can connect to the Sigmafine Server.

 


Step 3 - Display Conversion & Testing

The use of SigmafineHub requires the conversion of the PI ProcessBook displays (PDI files) to a format compatible with the SigmafineHub Visualizer.

The activities performed by Pimsoft during this step are:

  • Introduction to display conversion service.
  • Registration, activation, and test of a display conversion service account.
  • Assistance in the conversion of one test display by the customer.
  • Importing the converted display in the SigmafineHub server.

The display conversion service will remain available beyond the termination of this service package provided the system is current on SMP.

Additional training about using this service to convert additional displays is included in the SigmafineHub Orientation & Quick Start service package.

Prerequisites

  • Availability of IT staff to provide system support (security, network, and control systems) for the duration of the install.
  • Remote secure access to the SigmafineHub server through dedicated VPN or equivalent.
  • Access to the Sigmafine Server if required for patch installation.
  • Required network ports must be open for SFHub prior to the installation.
  • Make available a Sigmafine display for conversion and testing purposes. The selected display must be correctly synchronized with the Sigmafine model
  • Sigmafine System current on SMP

System Requirements

  • Windows Server® 2008 R2 SP1 (x64) or later is required
  • Microsoft® SQL Server™ 2008 R2 or higher (Express, Standard, or Enterprise Edition). Must be available prior to the SFHub installation. A SQL database administrator will be required for the installation. If a SQL Server is not available, the latest version of SQL Server Express Edition will be installed with the default settings.
  • Microsoft .Net 4.8
  • OSIsoft AF Client 2.9.5
  • Microsoft Edge or Chrome on SigmafineHub client computers.

Americas & APAC

Pimsoft Inc.
757 N. Eldridge Parkway, Suite 725
Houston, TX, 77079,  USA

Phone: +1 (281) 920-9196
Fax: +1 (281) 754-4421

EMEA

Pimsoft S.p.A.
Corso Stati Uniti, 35
10129 Turin, ITALY

Phone: +39 011 5625213
Fax: +39 011 5637744

© 2021 Pimsoft. All rights reserved. Sigmafine®, SigmafineHub®, and SigmafineVisualizer®are registered trademarks of Pimsoft. All other trademarks or trade names used are the property of their respective owners.

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